Last updated: May 27, 2026
This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website, engineering calculators, reports, subscriptions, and related services.
By using our services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
A. Information You Provide
We may collect information you voluntarily provide, including:
- • Name
- • Email address
- • Company name
- • Billing information
- • Account credentials
- • Engineering project inputs
- • Support inquiries and communications
B. Automatically Collected Information
When you access the platform, we may automatically collect:
- • IP address
- • Browser type and version
- • Device information
- • Operating system
- • Usage activity
- • Pages visited
- • Access times
- • Cookies and session identifiers
C. Payment Information
Payments may be processed by third-party payment providers. Simply Substations does not store full credit card or payment details on its servers.
Payment processors may collect:
- • Billing name
- • Payment card details
- • Transaction data
- • Billing address
Such processing is governed by the payment provider's own privacy policies.
2. How We Use Information
We use collected information to:
- • Provide and maintain the platform
- • Generate engineering calculations and reports
- • Process subscriptions and payments
- • Improve platform performance and accuracy
- • Respond to support requests
- • Send service-related notifications
- • Detect fraud, abuse, or unauthorized access
- • Comply with legal obligations
3. Engineering Data & User Inputs
Engineering calculation inputs, uploaded data, and generated reports may be temporarily stored to:
- • Generate results,
- • Maintain user history,
- • Improve user experience,
- • Support troubleshooting and auditing.
Users remain responsible for:
- • Verifying all engineering outputs,
- • Reviewing assumptions,
- • Maintaining backup copies of critical project data.
4. Cookies & Tracking Technologies
We may use cookies and similar technologies to:
- • Maintain login sessions,
- • Remember preferences,
- • Analyze platform usage,
- • Improve functionality and security.
5. Sharing of Information
We do not sell personal information.
We may share information with:
- • Payment processors,
- • Cloud hosting providers,
- • Analytics providers,
- • Customer support tools,
- • Legal authorities where required by law.
Information may also be disclosed:
- • To enforce our Terms of Service,
- • Prevent fraud or abuse,
- • Protect platform security,
- • Respond to lawful requests.
6. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updated versions become effective upon posting to the website.
Continued use of the platform after changes constitutes acceptance of the revised policy.
7. Contact Us
For privacy-related questions or requests, contact:
Simply Substation
Email: support@simply-substations.com